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Frequently Asked Questions

What are your operating hours?

We are available Monday through Friday, from 9:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. We are closed on Sundays and public holidays.

How do I reset my password?

To reset your password, please navigate to the 'Login' page and click on the 'Forgot Password?' link. You will be guided through the steps to create a new password.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also offer PayPal as a secure payment option.

Can I change or cancel my order?

Order modifications or cancellations can be made within 24 hours of placing your order. Please contact our customer support team immediately with your order number to request changes.

How long does shipping usually take?

Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original condition and packaging. Please visit our 'Returns' page for detailed instructions.

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